Facilities Management Services

Services

ENISA/2022/RP/0022 (F-CSS-22-T36)

Oct 21, 2022

RESTRICTED Tender Procedure

Step I - Requests for participation

Maximum budget €1.600,000.00 over 4 years

ENISA seeks to contract an economic entity to deliver a comprehensive facilities management service to its Athens Head Office and a reduced service to its Crete office, as well as the ability to offer some ad-hoc services (mainly online) to its Brussels office. The chosen contractor will understand and be able to implement current best practices and emerging technologies to improve service delivery. ENISA wish to partner with a contractor who can help them deliver at least the following services:

  • A dedicated on-site Facilities Management Team
  • Routine Maintenance delivery
  • Reactive Maintenance delivery
  • Maintenance Management
  • Cleaning Services
  • Computer aided Facility Management (CAFM) System
  • Reception Services
  • Helpdesk services
  • Grounds keeping and Gardening services
  • Environmental, Social and Governance (ESG) compliance
  • EU Eco-Management and Audit Scheme (EMAS ) certification support
  • Building & Asset Information Management (System)

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In Step I - applicants will be required to prove their financial capacity and technical capacity to provide the services. Only the accepted applicants will then be sent the technical specifications in Step 2 of this restricted tender procedure.

The tender documentation is officially available via the TED 'eTendering' platform, which gives exclusive access to the eSubmission portal for submitting your offer - please use this link: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=12266

The documentation for STEP 1 is also provided here for reference purposes only.

Applications shall be sent electronically using 'e-Submission' ONLY

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