The Digital Transformation Services Team Coordinator reports to the Head of Corporate Services (CS) Unit within the Resources Department (RD).
He/she manages, advises on and coordinates the ICT/IT activities contributing to achieve the strategic objectives of the Agency within the context of increased use of technologies requiring a high level of cybersecurity. He/she runs a complete quality management system across the full range of IT services such as service catalogue, project management services, etc. initiating changes/improvements to enhance service delivery.