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This leaflet provides basic guidelines for National Authorities and telecom providers on how to inform users about cyber threats.

The Annual report Telecom security incidents 2017 is the 7th annual report about significant outage incidents in the EU electronic communications sector. The legal framework for this incident reporting process is Article 13a of the Framework…

In this paper, we aim to give guidance to national Authorities and providers of electronic communications networks and services regarding how to strike the right balance and carry out efficient and effective outreach to users about cyber threats.

This report provides anonymised and aggregated information about major telecom security incidents in 2021. The 2021 annual summary contains reports of 168 incidents submitted by national authorities from 26 EU Member States (MS) and 2 EFTA countries.

European Union telecom security legislation has been changing over the last few years. In light of these policy changes, ENISA carried out an assessment of the implementation of EU telecom security policy, to inform policy makers in the Commission…

The COVID-19 pandemic not only highlighted the importance of electronic communication networks and services for the EU’s society and economy, but it also triggered major changes and challenges in their use in the EU and worldwide. In this paper, we…

Security incident reporting has been part of the EU’s telecom regulatory framework since the 2009 reform of the telecom package: Article 13a of the Framework Directive (2009/140/EC) came into force in 2011. The European Electronic Communications…

This is the 8th time ENISA publishes an annual incident report for the telecom sector. In 2018, half of the total user hours lost (482 million user hours) were due to natural phenomena. It is the first year that natural phenomena are the main root…

Security incident reporting has been part of the EU’s telecom regulatory framework since the 2009 reform of the telecom package, Article 13a of the Framework directive (2009/140/EC) came into force in 2011. The incident reporting in Article 13a…